General Information



Holders of a AHV / IV / Legi / Kultur Legi card can purchase reduced price single tickets for screenings in the afternoon and evening, as well as for Gala Premieres and the ZFF Masters (see ‘single tickets’). The Multi-Pass can also be purchased for a reduced price using one of these cards. You must present the respective card when purchasing tickets/passes. If you are unable to show one of these cards after purchasing online, you will have to pay a surcharge.

Cinema card holders
Holders of a, ArenaCard and Filmpodium’s GA or Half Fare Card can purchase ZFF Cards for a reduced price.

Age restriction
Required age for admission to all films is 16 and up.
Films of the section ZFF for Kids excluded: The particular age limit for each film is enlisted in the programme.

Film start
All films begin punctually at the times stated in the programme. There are no adverts before screenings. All tickets lose their validation 15 minutes after the film start, there will be no more access granted.

Sold out screenings
You have the chance to purchase any returned tickets for sold out screenings 15 minutes before the respective film starts at the ticket desk in the Festival Centre.

All films are shown in their original language. You will find the subtitles on each film’s respective page under ‘Programme’. Films in the ZFF for Kids section are shown in their original language and simultaneously translated into German above a reduced volume original sound. 

Wheelchair access
There are spaces reserved for wheelchair users in all ZFF theatres. Please fill in this form for seat reservations. From the 1st day of the festival (26.9.2019) we will also be at your disposal in the Festival Centre (Sechseläutenplatz).

The prices shown on include the ticket price of the ZFF including Starticket service charges, excluding shipping and payment fees. There are no additional fees for payment with credit card, postcard, pre-payment, sofort banking. For more information click here.

Ticket sale
In case of technical problems with your Starticket account (password, purchasing process…) please call Starticket: 0900 325 325 (CHF 1.19/min) or send an e-mail to [email protected]

Please note: There are no exchanges or refunds once tickets have been purchased. In case of technical problems within the purchasing process please contact [email protected]