Protection Plan

 


As of: September 24, 2020

Here you will find the latest version of our protection plan and the measures in place to protect visitors and staff during the 16th Zurich Film Festival.

The Federal Council continues to class the current status as a Special Situation, and official measures are continually being updated. We are, of course, following developments very closely and constantly adapting our protection plan to suit the current situation. We will implement a detailed protection plan that is tailored to the ZFF and based on the recommendations set out by various trade associations, including Procinema, Gastrosuisse and Expoevent.

We would like to draw your attention to the safety measures currently in place for the protection of visitors and staff. Please follow the defined measures carefully. We’re relying on you to take personal responsibility to protect yourself and others.

  • Please wash or disinfect your hands regularly. There will be plenty of hand disinfectant available at each festival location.
  • It is obligatory to wear a mask in the entire cinema building, including the foyer and toilet area (12 years and older) – and while in your seat during the screening. Our staff will wear masks in order to protect you and themselves.
  • A seat will be left unoccupied between each group of people who booked together. Please follow the 1.5 m distance rule wherever possible. We ask you to find your seat in theatres as quickly as you can in order to avoid large groups of people gathering in the foyer.
  • For the purpose of reducing person to person contact, we’ve introduced a cashless payment system with terminals at all our points of sale (box office, shop, bar etc.).
  • You will be required to leave your contact details for each event you attend. You must ensure that these contact details are correct and traceable.
  • These contact details are used solely to trace any person who comes into close contact with another person suspected of having the COVID-19 virus. They will only be given to the canton’s Contact Tracing Team if they officially request them. You must be aware that you may be ordered to spend 10-days in quarantine. Your details will be used for this purpose only and deleted 14 days after your visit.
  • We advise you to download and use the SwissCovid app.
  • We ask you not to visit the ZFF and to get yourself tested if you show any symptoms indicative of a COVID-19 infection.

Screenings and Masters

  

  • It is obligatory to wear a mask in the entire cinema building, including the foyer and toilet area (12 years and older) – and while in your seat during the screening. Please bring your own mask with you. ZFF fabric masks can be purchased at our merchandising stands.
  • As soon as you have sat in your seat, you may remove your mask for the period it takes to consume beverages and popcorn etc.
  • A seat will be left unoccupied between each group of people who booked together.
  • We advise you to purchase your tickets online via zff.com or seetickets.ch in order to reduce person-to-person contact. This also makes collecting your details for contact tracing purposes easier.
  • We recommend purchasing all your tickets online. This minimises person to person contact and makes collecting your details much easier. We still have a reduced number of physical sales points if you’re unable to purchase online. However, all your details will be recorded by hand, which may lead to extended waiting times.

Client Events

 

  • Please contact your host for information on the specific measures in force.
  • Your host has your contact details on a guest list and works together with the ZFF to ensure that each person can be traced back to a particular event and a specific theatre seat.
  • We would like to inform you that it will not always be possible to follow the recommended 1.5 m distance rule during client events. You are at risk of contracting COVID-19 if you come into close contact with other people.
  • In cinema we will leave seats unoccupied between people, even if they belonging to the same event group, for example between couples. Your host is responsible for the seating plan.
  • Please note that the same measures apply as for a regular visit to the cinema.

Green Carpet


We had to make the difficult decision this year to close the fan zone at the Green Carpet to the general public, and only allow a small number of fans to enter a spatially separated fan zone.

  • It will be necessary to register your personal details to access the fan zone. If more people register than there are places available, the places will be raffled. Online registration (in German).
  • A large area around the fan zone will be blocked off. Please do not visit the Green Carpet if you do not have a ticket.
  • It is obligatory to wear a face mask inside the fan zone.
  • We would like to inform you that it will not always be possible to follow the recommended social distancing rule in force at time at the Green Carpet. You are at risk of contracting COVID-19 if you come into close contact with other people.

ZFF Talks

 

  • You must register your details if you wish to visit the ZFF Talks. Registration takes place on-site.
  • It is obligatory to wear a face mask at the ZFF Talks, please bring your own mask with you.
  • We would like to inform you that it will not always be possible to follow the recommended social distancing rule in force at the time of your visit to the ZFF Talks. You are at risk of contracting COVID-19 if you come into close contact with other people.

Festival Centre

 

  • It is obligatory to wear a face mask inside the Festival Centre and in the toilet area.
  • The number of people inside the Festival Centre will be electronically monitored. A traffic light system will indicate if there is enough room inside for further visitors.
  • The gastronomy area will be spatially separated. In accordance with the canton of Zurich’s COVID-19 Ordinance from August 24, you will be required to register your personal details if you would like to enter this area.
  • You may remove your face mask once inside the gastronomy area.


Thank you for following these measures and doing your part to make culture, cinema and the shared experience possible again under these new requirements.

These are challenging times for all of us, which is why we’re doubly happy that, because of the patience, trust and care of everybody during this year’s edition, we’re still able to celebrate cinema together.

This version as of September 24, 2020